Visitor

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2 Messages

Wednesday, April 19th, 2023 2:43 AM

Closed

Connection box

I would like to have a connection box put below surface level.  It was like that when I moved in and was quickly changed to above ground soon after I moved into my house.  I will be putting in a driveway to park a travel trailer at my house and the plastic box is in the way.  

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Problem Solver

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1.4K Messages

3 years ago

@user_8da876 Hello and thank you for reaching out. I can open a request to get the box moved. 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.

Problem Solver

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1.4K Messages

3 years ago

Thank you, Jody. May I ask where on the property the box is? Also, can I have a good phone number and email address for you? 

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