Connecting TV and WIFI

I have tried for over six hours to get the technical assistance. I need to make your service work! The last technician I talked to on Friday afternoon told me they would call me at 9 o’clock in the morning yesterday. Of course, I did not receive a call. My name is [Edit: Personal Information] the new account address is [Edit: Personal Information]

In 60 years of doing business, I have never encountered a more incompetent business, with worse customer service than Comcast.  It is even more confounding given I had another account at my old address for 32 years. 

the last representative, that was supposed to have called back yesterday, told me it would take an extended period of time for him to complete the installation!  If I had an alternative service to turn to, I would never do business with Comcast again!!

the equipment is sitting here flashing 

WELCOME, Connecting to your entertainment experience, on my TV screen. 

my phone is [Edit: Personal Information]. How many more hours do you want out of my life? Do your Job!

[Edit: Personal Information]