Contributor
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74 Messages
Connecting a laptop to Xfinity Hotspot
I know that the old style Xfinity hotspots were retired in Dec. 2023 (I think). This past Friday, I took my wife to a medical appt., and brought my laptop with me. The office did not have wifi, but I looked for connections and xfinity turned up as one of the hotspots detected. I connected to it (didn't log in). I tried the web, and after a few minutes a Xfinity web site popped up, telling me I had to sign up for something (don't remember what). Anyway, how can I connect my laptop to xfinity when away from my house?
As a side note, this morning I was using my laptop, and it would only open certain web sites (couldn't go to any news sites). I checked my connection and was surprised that I was connected to xfinity and not my locally generated private wifi signal from Xfinity. I guess it was the xfinity generated from my modem (each modem generates two signals). So I connected to my private wifi and that fixed the problem.
So what do I do to connect when away from my house (if an xfinity signal is available)?
XfinityMatthew
Official Employee
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702 Messages
1 month ago
Hello @littlepeaks to connect to the Hotspots you will click the Xfinity Wifi like you did then it should prompt you to sign in. If it doesn't have you sign in forget the network and try again. Assuming you are within range of the modem broadcasting the hotspot you should stay connected.
To check where hotspots are you can use our XFinity Hotspot Map.
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littlepeaks
Contributor
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74 Messages
1 month ago
That second image "NOW Get connected with a NOW Wifi Pass" is what I saw. What is a NOW Wifi Pass? Never heard of it before.
(edited)
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littlepeaks
Contributor
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74 Messages
1 month ago
So you're saying that even though I'm an Xfinity customer, I have to pay $10 a month to access the hotspots? (Sorry -- it's not clear to me).
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EG
Expert
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112.8K Messages
1 month ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
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