U

Visitor

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1 Message

Sunday, June 18th, 2023 4:50 PM

Closed

Confirmation of Xfinity Internet cancellation?

Hi all, I called Xfinity a few days ago to cancel and the agent on the phone helped me to cancel. However, I did not receive any emails or notifications to confirm that the cancellation would take place.

Is there anywhere I can go to check on this?

Thanks so much!

Problem Solver

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513 Messages

1 year ago

Hi there, @user_4a19d3. Thank you for reaching out to us via our forums. We appreciate you taking the time. While you may not receive a notification about the cancelation of the services, you can verify if the service is active by visiting the Xfinity account to show the connection status of the service you canceled. We can also assist you with verifying that it was canceled as well. Send us a private message to assist you further. 

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