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Confirm store has equipment in stock for pick up?
I purchased an internet plan and am supposed to pick up my Getting Started Kit. I booked an appointment in 5 days at the Xfinity store on 2202 Westlake Ave Seattle, WA 98121. In the appointment memo, I stated I was going there to pick up a Getting Started Kit. How can I be sure though that they will have one in stock for my appointment?
EG
Expert
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110.2K Messages
9 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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1.6K Messages
9 months ago
Hello michaelga Great job on setting up that appointment! Unfortunately, we don't provide available stocks of items in each store, but I can assure you we'll have what you signed up for in the order! We carry multiple types of internet equipment for our Xfinity Advanced Gateways(XB6, XB7, and XB8) so you'll walk out with everything you need to get the home services started.
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