U

Visitor

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2 Messages

Thursday, July 10th, 2025 1:21 AM

Conduit size and cable type for burying line

I'm doing an electrical upgrade at my home and looking to bury my cable line as well.  Can you tell me the appropriate conduit needed (size and type)?  Also, can xfinity use fiber to prevent interference with the nearby electrical line?  Finally, can cable line be in the same conduit as telephone line?  Thanks

Expert

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111.6K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.4K Messages

2 days ago

user_94dza0, Hi there! Thanks for taking the time to reach out. I can understand the importance of needing a cable buried, as I needed a line buried when I moved to my new home. You've knocked on the right door for support in virtual land. Our team of experts is happy to assist in any way we can with cable line burial inquiries over social media. Are you looking to relocate an aerial line to an underground line? We can send a technician to survey your location, who would be able to assist and direct you with the appropriate conduit size and type. How does this sound?

 

Visitor

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2 Messages

Yes moving from aerial to underground. A technician to survey and assess would be great. Please advise in next steps. 

Official Employee

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2.4K Messages

 

user_94dza0, No problem. This is a chargeable service visit. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

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