Contributor
•
48 Messages
Conduit burial for Comcast trunk not complete
How do I contact Comcast Construction or Engineering to finish drill burial of orange conduit that left an open hole which is a safety hazard particularly with Halloween coming up. Our service is functional so this was not requested by us to address a service issue. Thanks for your help. JA
XfinityAmira
Official Employee
•
4.8K Messages
7 months ago
Hi trap6435! Thanks for taking the time to visit our Xfinity forum. We appreciate you being a customer with us, and my team is here to support you. I am sorry to hear no one has made it back out to finish the conduit burial, but my team promises to stick with you until this is successfully completed. Please send us a Direct Message so that we can better support you with this. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0
XfinityBenny
Official Employee
•
1.5K Messages
7 months ago
This was resolved successfully.
0
0