@user_k50ddy Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I know how important it is to stay connected with your services, and I'm happy to help. Is your computer the only device that is unable to connect to the internet? Can you tell me how you are connecting the computer to the internet? Is it via Wi-Fi or with an Ethernet connection? Also, please share any troubleshooting steps that you have already taken.
XfinityBillie
Official Employee
•
2.8K Messages
10 days ago
@user_k50ddy Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I know how important it is to stay connected with your services, and I'm happy to help. Is your computer the only device that is unable to connect to the internet? Can you tell me how you are connecting the computer to the internet? Is it via Wi-Fi or with an Ethernet connection? Also, please share any troubleshooting steps that you have already taken.
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