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user_gtlxom
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Monday, May 20th, 2024

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Complete recovery solutions

I have not had xfinity service in almost a year. I sold the house and moved to a different state and my account was closed out. Boxes were returned. I have recently started getting emails saying that I have a piece of xfinity equipment that I do not have. Is this a scam or is this real? 

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1 year ago

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XfinityGabriel

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1 year ago

 

user_gtlxom, Hi there! Thanks for taking the time to visit XFINITY! Great question. I would have the same concern if I were in your shoes. will be happy to check on this. To get started, please send us a direct message with your first/last name and your old address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.

 

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