Visitor
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Complete Recovery Corporation is a scam
and probably a front for Xfinity illegally scamming its own customers. How else would CRC have gotten my account number and name? I returned all equipment then got a scammy looking email from CRC saying I needed to return a mini cable box, even though the account was for VOIP phone only. There are 1000 more messages like mine in this forum. Xfinity - I'm reporting you to the Better Business Bureau for your slimy and illegal practices. Here's the email:
Hi,------------
Time to return your Xfinity equipment.
We're sorry to see you leave.
On behalf of Xfinity, we would like to thank you for being a valued customer. We would like to help you with your Xfinity equipment listed below that must be returned.
| Equipment: | Serial Number: |
|---|---|
| Mini Cable Box (DTA) | ------------ |
Be sure to have your account number when you return your equipment to ensure it is properly applied to your account.
Account Number:
-----------------------
Where do you go?
| Find a local Xfinity Store near you. |
| Xfinity Store by Comcast Branded Partner 151 Cascade Mall Dr Burlington, WA 98233 Mon-Sat: 10am - 7pm, Sun: 11am - 6pm |
| Xfinity Store by Comcast 1145 E Sunset Dr Bellingham, WA 98226 Mon-Sat: 10am - 7pm, Sun: 11am - 6pm |
| Click Here
Find a location near you.
|
Prefer to talk to a representative?
No problem. Just call 1-844-378-3624. Our equipment return specialist can answer your questions and help you find alternative return methods.
Didn't make any changes to your account?
If you haven't made any changes to your Comcast account, or you received this email in error, please call 1-800-XFINITY so your account can be reviewed.
XfinityAngie
Official Employee
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2.5K Messages
7 months ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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