Visitor

 • 

1 Message

Saturday, August 15th, 2026 11:25 PM

Complaints

I walked into an Xfinity store to try and save money on my services.  Walked out with huge deal   When we got home, things didn’t work with the stream services so the very next day went back to the store to return smart watches that were totally for free And returned to my prior cable services.  Long story short lost my home phone that’s where I’m only saving $40 a month and could only return one smart watch that I didn’t want in the beginning   I returned home with one smart watch as they couldn’t return it for whatever reason and took a week of phone calls with Xfinity mobile to try to get the other smart watch to return    Finally told I could return it to the North Haven, Connecticut store   And of course, there was a problem and I had to wait until my service order was completed in order to return it   After waiting for over a half hour to 40 minutes, I left and dumped the smart watch there     After 10 years of cable service and very h High bills with Mobile as well I am canceling as soon as possible.  Nobody at that store seem to care

Oldest First
Selected Oldest First

Official Employee

 • 

2.6K Messages

2 hours ago

 

user_6518p1 Did this just happened recently? When was the order submitted? The order that you mentioned you were told you had to wait for it to complete? 

 

forum icon

New to the Community?

Start Here