Visitor

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1 Message

Thursday, February 26th, 2026 9:21 PM

Complaint

I’m done with Xfinity. I have tried and been on the phone for an hour for a service truck to come today. A storm last night knocked the comcast cable down across my driveway. Will not come until tomorrow afternoon. Told me to drive over it. I’ll be cancelling my service and take everything back in. I’ll be looking for another service. 

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Expert

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116.3K Messages

10 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.1K Messages

10 hours ago

Thank you for posting on our community forums, user_tj3usm. I am sorry to hear about your situation, and I would like to help. Is there a technician visit already scheduled? Or do you still need assistance with scheduling? 

 

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