Visitor
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1 Message
Complaint
I was chatting with an agent about my flex not working and he kept pushing me to change my plan. I was very polite and told him I would think about it. He kept texting the “deal” to me . I told him to have a good night and disconnected. After that I got 3 more texts. His name was Arpit.
XfinityOrlandoM
Official Employee
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2.7K Messages
2 hours ago
@user_o00v4n
Thanks for reaching out to us, we do apologize for any inconvenience you're having with your services or reaching out to our chat service.
To clarify the texts that were sent to you that show the new information on the deal that agent was offering, did you ever click on that link and press the approve buttons?
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