Visitor

 • 

2 Messages

Wednesday, September 24th, 2025

Complaint

This company is the worst one !!!!! 
They are making some works on my street at 1:30 am with jackhammer!!!!!! Really????? 
Plus , we can find any way ON LINE or by phone to register a complaint about it !!!! 
frustrating and ridiculous the way the company treats the costumers!!!!!!! 

Oldest First
Selected Oldest First

Official Employee

 • 

1.9K Messages

2 days ago

@user_ksvlqs Thanks for reaching out to our team for help. I can certainly  understand your concerns for repairs at 1:30am. Can you please direct message me your first and last name along with your full service address so that I can assist you further. 
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.

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