Visitor
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1 Message
Complaint
I have had nothing but issues, you can't talk to a competent person, I asked to talk to management and still waiting after days for that call back. When I signed up for my service I talked to the agent about what channels I wanted and the one channel I watch probably 80% of the time I don't get. And I found out even tho I wanted my service to end somewhere else on a certain day it was gong to be active for another 2 weeks, just to rip me off. This is absolutely the worse service especially for the money we spend. I could give so many other issues. I want and need a response and to talk to someone about my service but have yet to be connected to someone. Unexceptable. Call me
XfinityOrlandoM
Official Employee
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2.1K Messages
5 days ago
@user_ql797o
Thanks for reaching out to us, I do apologize for any inconvenience you're experiencing.
You've reached out to the right team that can assist you with all your needs for your Xfinity services.!
Go ahead and send me a direct message including your first and last name and your complete service address to get started
Here's the detailed steps to direct message us:
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