1 Message
Complaint
Who do I contact when customer service is a failure. Ive tried to activate my mobile 5xs, sat on hold over 8 hours and have been disconnected several times. My mobile is not activated and I'm getting billed
1 Message
Who do I contact when customer service is a failure. Ive tried to activate my mobile 5xs, sat on hold over 8 hours and have been disconnected several times. My mobile is not activated and I'm getting billed
XfinityThomasC
Official Employee
•
2.5K Messages
2 months ago
Hello @user_nxw12d my apologies for the delay in getting your phone activated. Have you tried these other methods of getting in contact with Xfinity Mobile:
Let me know if these options are successful.
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