1 Message
Complaint
I have been trying to contact comcast for weeks. The system is terrible. I think they make it this hard so you give up!! I subscribe to MLB station. But must be in a blackout area. I call for refund which took sooo long. When I reached them they can only refund me $ 60.00 for an $80.00 charge. I WILL BE LOOKING FOR A NEW CABLE COMPANY.. If you are thinking about Comcast I would definitely reconsider!!
XfinityEmilyB
Official Employee
•
2.1K Messages
1 year ago
@user_i2qx3z Welcome to our community forum! I want you to be happy with your Xfinity service for years to come so I'd like the opportunity to make this right. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
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