Visitor
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1 Message
Complaint. Service outage
Internet Service has been out for over 9 hours. Tried to get a service rep and was told I can’t because the internet is down. That’s just ridiculous. I pay handsomely for a service and can’t even talk to a rep!?!
EG
Expert
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116.6K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaf
Official Employee
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1.2K Messages
1 hour ago
Thanks @EG for moving this post over. Hi there @user_7fy6fz, are you still having service issues today?
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user_9teoi6
Visitor
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3 Messages
1 hour ago
Been out for 2 days now, service gets more and more expensive and performance is worse and worse… and zero customer service other than overseas call centers and chatbots. If they didn’t have a virtual monopoly in Houston I would’ve been gone a long time ago.
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