Visitor
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1 Message
Complaint regarding appointment issue
I recently moved to NH. I had Xfinity in Maine. The tech did not come to my address as requested to install my internet. I called tech support twice, spent over 1 hour on hold and was given a next day appointment due to working from home. The now second day in a row, no one has shown for the appointment.
XfinityJohnG
Official Employee
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2.8K Messages
5 hours ago
Thank you for reaching out to our team here. I will be happy to look into any appointment issues from here for you. Can you send me a direct message with the full name and complete address for that service? To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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