Complaint against an agent

@XfinityVictor​   what good would that do?  Three employees said the same thing, in fact the last one confirmed it as he went to what he called the backend and answered my direct question.  This was a lie.  They are only interested in getting a plan started or having me sign up for a new plan.  Same blah blah.  I can help you, be assured I can help you.  Rest assured I can help with your issue.  Even lie about someone calling me?  No accountability as names are bogus or change with every chat.  

Hello user_dgv0uc, we are happy to assist you, and we will do our best; but please keep your information limited to direct message to protect your privacy. 

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