Visitor
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1 Message
Complaint against a Comcast Xfinity driver
Late last week at 4:20 p.m. (likely Jan. 29 or 30) I was driving east on Monmouth Avenue in Highlands, NJ. I came to a four-way stop intersection with Locust Point Road. I came to a full stop as a Comcast Xfinity van [Edited: personal information] on Locust Point Road pulled up to the stop sign. As I was fully stopped and the van was not, I pulled forward to pass through the intersection. But the van simply rolled through the stop sign and cut me off. I slammed on the breaks and threw my arms up in surprise and frustration. The driver looked at me and gave me the finger as he continued through the intersection. After rolling through a stop sign and cutting me off, he had the audacity to essentially tell me to [Edited: "Keep it clean"]. I am a Comcast Xfinity customer and would terminate my service if I could convince my wife. These drivers travel in bill boards for the company yet do not care about their behavior at all. That tells me all I need to know about their supervisors and the company as a whole.


XfinityAldrik
Official Employee
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2.4K Messages
2 hours ago
Thanks for reaching out to us @user_7uh3lq! No one should feel unsafe on the road. Could you please send our team a direct message with your full name and full address? To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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