Visitor
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1 Message
Complaint about cable installation
I had new service installed a few months ago and the installers broke my sprinkler lines in a few places and left cable exposed in spots above ground. I noted where lines are before hand. Now just turned on sprinklers for the season and need to repair lines. How do I contact someone about this issue
XfinityBillie
Official Employee
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4.1K Messages
1 hour ago
@user_t4vxmc We appreciate you taking the time to reach out to us here on our Xfinity Forums. I can definitely understand the frustration if you have exposed cable and the sprinkler system isn't functioning correctly. I can definitely help you with getting tickets opened to get that line buried and to investigate the concerns with the sprinkler line. I will need to access the account details, so please send us a DM to Xfinity Support with your full name and address to get started.
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