Visitor
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1 Message
Complain
Everything im standing in a mobile store all I need is a new tv box there ate 4 employees in here only one helping customers
Visitor
•
1 Message
Everything im standing in a mobile store all I need is a new tv box there ate 4 employees in here only one helping customers
EG
Expert
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118.7K Messages
1 hour ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityOrlandoM
Official Employee
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3.4K Messages
1 hour ago
@user_28b58b
Thank you for reaching out. We apologize for any inconvenience you experienced at one of our Xfinity Store locations.
We appreciate your feedback and would like to gather a few more details so we can share your concerns with the appropriate team.
To get started, please send me a direct message with your first and last name, along with your complete service address.
Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
How to: Direct messaging within the forum | Xfinity Community Forum
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