Complain

Chat reference # 0-331129233571930155

Agent
Dibyangana

Be careful they lied to me to get me signed up. They told me I would two virtual card of 500 each to pay T-Mobile off for canceling and also a $100 prepaid card for each of the lines that I was activating and it turned out I was lied to by the agent just to get me to sign up. Xfinity thank you for taking advantage of people and lying to sell services

i will have everything reviewed by my lawyer, will expose in news, social media and business bureau

is this issue isn’t resolved. I also sad that on my Xfinity app chat the conversation Chat reference # 0-331129233571930155 was deleted you guys are doing terrible things

Responses

XfinityAmandaB

Official Employee

•

2.3K Messages

1 day ago

wjmojica09 Thank you so much for stopping in to our Xfinity community forums for help with these offers. We do have some buy out offers as promotions I would be more than happy to help look more into this for you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

0

Customer Service

wjmojica09

Complain

XfinityAmandaB

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