Complain customer service Vansh

I am filing a complain to customer service Vansh. Conversation date Oct 31. 12:53 am pst. Being rude and not listening to concern. And insisting me to pay $228.00 for additional charges without even getting more information.

This is exactly he said.

"Sorry, my friend, but I can't help you with this. I wish I could. You have to pay these charges as they are valid charges."

Also, he said he is transfering me to supersivor but instead just left me in que.

None of my concern was resolve.