Coming to dig up internet

user_9wc1i0, Hi! Thanks for reaching out. I can understand wanting to switch that pedestal box from above ground to underground. I am so sorry to learn about this experience of having to call multiple times with no solution. We offer our sincerest apologies for the inconvenience that this has caused. You've reached the right spot. Over social media, we are a team of experts who specialize in resolving construction requests such as this. We can help. To get started please send us a direct message with your first/last name and full address so we can ensure we pull up the correct account. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message.