Visitor
•
4 Messages
Coming off a 2-year contract in Feb 2025 - Need to renew
Good Morning,
I am a 20+ year Xfinity customer and I am coming off of a 2-year contract ending in February 2025. I need to look into other promotions/options for the next term as my rates are going to jump once this contract expires. Who do I reach out to on this? What is the window to work on this process?
Thanks.
Joe
XfinityDena
Official Employee
•
3.2K Messages
5 months ago
I would be happy to take a look to see about savings. If you want to keep your current package until Feb, we can only put in order 30 days in advance. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon! @js121
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
(edited)
1
0