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user_l7tc16
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09/08/2026 6:36 PM

Comcast/Xfinity Work Caused Damage on Property

Recent Xfinity digging work caused a sinkhole on my property line to form after last week's rain. It is right on the road where it meets my property line, so not only unsightly but also dangerous. How can I file a property damage claim?

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4 hours ago

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XfinityMartyR

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3.6K Messages

4 hours ago

 

user_l7tc16 Thank you for reaching out, and bringing this to our attention. We can open a property damage ticket for you to have this investigated for you. Please send us a direct message. 
 
 
 

To send a "Direct Message" message:

 


• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the ""Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 


How to: Direct messaging within the forum

 

 

 

 

 

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