Comcastseasonal.com

Anyone else have issues getting response from this website. Xfinity refers to this on their seasonal or vacation hold page. Not easy to report this to Xfinity thru online and chat. Surprised Xfinity not aware this site not responding.

https://comcastseasonal.com

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XfinityMatthew

Official Employee

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1.2K Messages

3 days ago

@user_7wavj7 I believe that is the old url. Try xfinity.com/seasonal

All information you need to put the account on hold can be found at: https://www.xfinity.com/support/articles/seasonal-convenience-plan-enrollment

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Again

Expert

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33.1K Messages

2 days ago

@user_7wavj7 are you a current customer? Relatively new customer? Are you signing in from someplace other than home?

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natman1

Visitor

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2 Messages

@Again Existing customer. And I am on the home network. Have been able to do this for past few years. Just not this year. Browser returns "comcastseasonal.com refused to connect"

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15 hours ago

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U

user_n1gwbl

Visitor

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1 Message

15 hours ago

I’m having the same problem. Comcast Seasonal website not loading.

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XfinityJohnG

Official Employee

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2.3K Messages

I am sorry to hear you are running into issues there. Right now I am not seeing any known issues with that http://www.xfinity.com/seasonal site. When you access that are you getting an error message or is the page just not loading.

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11 hours ago

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Customer Service

user_7wavj7