Visitor
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1 Message
Comcast’s cable removal from home
We would like to have the Comcast line removed from our home. It has not been active for over ten years.
Visitor
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1 Message
We would like to have the Comcast line removed from our home. It has not been active for over ten years.
XfinityNatalie
Official Employee
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928 Messages
5 hours ago
Hey there, user_dfb6x9! We appreciate you bringing your cable line removal request to our attention. Rest assured, you have reached the right place for assistance with this matter. To proceed with your request, we will need to access the account for further review. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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