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Monday, June 3rd, 2024 4:28 PM

Closed

comcast workers cut my irrigation line and my dog invisible fence while working in my neighborhood

comcast was in my neighborhood running lines for a new home down the street, they cut through our yard, cutting not only our invisiible dog fince, as well as our irrigation system- what are the options to get them to come out and fix this ?

Official Employee

 • 

1.9K Messages

1 year ago

 

user_w2ogqs, Thank you for reaching out to Xfinity Support. I am sorry to hear about this issue. We would be happy to assist you.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

Let me know if you have any questions.

 

 

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