Visitor

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1 Message

Thursday, July 16th, 2026 6:39 PM

comcast to yahoo email scam

I got one of the scam e-mail and clicked on the link (7 or 8 months ago).  It took me to what I thought was the true login screen for Xfinity.  I logged in and it took me to the comcast e-mail page.  But now, scammers can read my e-mail.  I have changed my password twice at the xfinity home page.  I have had about 6 hours of work done on my computer via remote with tech people such as virus companies.  After all that, the scammers can still read my e-mails.  They take over an e-mail and change a letter in the senders name.  This was done as recently as today.  How can I fix this?  

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Official Employee

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1.4K Messages

41 minutes ago

Good afternoon @user_skviky. We would recommend you head over to https://spa.xfinity.com/help and speak to one of our security team members. They should be able to review your account and help with any security issues. Let us know how it goes. 

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