Comcast Seasonal Plan

Xfinity - Chat

Services can be put on hold once every 10 months. Services must be on hold for a minimum of 90 days, or maximum of 270 days. If you restored services before the 90 days, you would be charged regular rates for that time.-SG

So all I would have to do to turn service back on during the first 90 day period would be to call and request it?

That's correct, and we'd need to put in a ticket for the request.-SG

But after turning it back on it would have to remain on for a 10 month period?

Correct, you would not be eligible again for 10 months of regular service. -SG

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@wideload7153 wrote:

Where can I find the user agreement/rules for the Comcast Seasonal Plan?

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This might help:

https://comcastseasonal.com/

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@wideload7153 wrote:

The info I'm looking for (how often and for how long can it be activated) is not there.

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You can set it for 270 days with 9 months from the beginning of the last set..

The info I'm looking for (how often and for how long can it be activated) is not there.

Can the seasonal plan be turned back on during a period that it was scheduled to be off?

Do you have access to a copy of the SEASONAL PLAN rules you could send me?

I am just trying to resume my service.  I called and put it on seasonal around April 1st.  December 14th I got an email from comcast that service would resume.  It did not and when I go to the link for seasonal it is asking for a start and end date.  I only want to end the seasonal.  Advise, please.

DOES ANYBODY have or know where to find a copy of the user agreement/rules for the Comcast Seasonal Plan ????

When I call in as soon as I mention "seasonal" all bets are off.  My only optionns become the online method or automated voice response.  I have called at least 5 times and never get an opportunity for a call back.

Hello MFrank19. Thank you for exploring our Forums and for creating a post. I can assist with reviewing your account and helping you resume service from seasonal. To get started, please send me a private message and include your full name and service address so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message". 

How to I re-instate my regular plan ahead of the date I gave Comcast/Xfinity. We used the dates 6/4/21 -9/15/21 but we arrived home earlier than expected on 9/10. This date makes 100 days and I should be able to cancel the seasonal but when I call the only options are to start a seasonal plan, not end it and reinstate my regular plan. When I go online, there is no option to reinstate our plan either. HELP!! Thank you in advance.