Visitor
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4 Messages
Comcast scam offer
I was contacted with an offer to lower my Comcast bill by Comcast and the promotion was in conjunction with Target. I need to talk to someone about getting a refund of the money I sent Comcast attempting to obtain this offer.
CCRose1
Contributor
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242 Messages
2 years ago
Hello. Thank you for reaching out to our team through Communities. It sounds like you were involved in a scam. Here is a link of current scams: https://internetsecurity.xfinity.com/help/alerts. You'll need to get in touch with our Customer Security Assurance team. Here is a link with their information: https://internet-security-site-web.ho-g3.cf.comcast.net/help/report-abuse.
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BruceW
Gold Problem Solver
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26.3K Messages
2 years ago
@XfinityRose wrote: "... Here is a link with their information: https://internet-security-site-web.ho-g3.cf.comcast.net/help/report-abuse."
"internet-security-site-web.ho-g3.cf.comcast.net" may be accessible inside Comcast, but it is not accessible on the public Internet. The hostname resolves to a private IP:
10.112.21.* addresses are private IPs not accessible to customers. Perhaps the poster meant https://internetsecurity.xfinity.com/help/report-abuse?
@justforfun : This very nasty scam has been going on for months. See any of the many posts at https://forums.xfinity.com/conversations/search?page=1&sortKey=RECENT&q=scam. Customers have lost a lot of money.
A competent company would have posted prominent warnings about a widespread scam that has cheated many and appears to use leaked customer data, but Comcast hasn't bothered to do that. They really should.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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Again
Expert
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31.4K Messages
2 years ago
@justforfun
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