2 Messages
Comcast retention
Having trouble reaching a customer service person about my years with Comcast and helping with increasing costs, is there a better way?
2 Messages
Having trouble reaching a customer service person about my years with Comcast and helping with increasing costs, is there a better way?
EG
Expert
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110.3K Messages
1 year ago
The concern is not "Community Center" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityGabriel
Official Employee
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2.2K Messages
1 year ago
Hi, @user_26zwzw! Thanks for spending your time to visit XFINITY over our forums page for help with those increased costs. As someone who has a strict budget, I understand the importance of keeping monthly costs down. You've come to the right place for help. For a more seamless way of finding new deals, have checked on our website yet?
Here is a great link to check on what promotions are available at your location. All you have to do is enter your address and sign in to update your plan.
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user_26zwzw
2 Messages
1 year ago
Hi,
Tried that. Everything available is actually higher in cost by a small margin compared to what I have now.
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