martins33's profile

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2 Messages

10/03/2026 3:38 AM

Comcast rejecting legitimate Microsoft 365 sender – 530 5.1.0

A legitimate Microsoft 365 sender is being rejected when sending to multiple Comcast.net recipients with “530 5.1.0 sender rejected.” I contacted Customer Security Assurance and was directed to the online reporting form, but that form requires a sending IP address that is not provided in the Microsoft 365 non-delivery report. I have the complete diagnostic information and would like assistance escalating this to the appropriate email/Postmaster team.

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Official Employee

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3.8K Messages

13 hours ago

@martins33

Thanks for reaching out to us. You can also reach out to the customer security team via (888) 565-4329 and they would be able to help you with any security issues that are rejecting information sent from your Microsoft sender

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