yes PGE installed a new pole and put all their wiring on it. Comcast was supposed to come and take its wiring off the old pole, remove the pole and put comcast wiring on the new pole but this has not happened. [Edited: "Personal Information"]
rick_b1 Appreciate the heads-up! Typically, if this was a PGE pole, they would be the ones to remove the line. Are you currently a Xfinity customer?
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rick_b1 Hmm, let's take a look at everything here from our end. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
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EG
Expert
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119K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaf
Official Employee
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1.4K Messages
3 hours ago
Good morning, hope you are doing well today. When you say a pole, are you referring to an electrical pole?
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