Visitor
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1 Message
Comcast line from telephone pole is cut and hanging
My orange comcast line from the telephone pole is hanging and there is a cut in it. I have no service and I dont know if it is touching the power lines.
Visitor
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1 Message
My orange comcast line from the telephone pole is hanging and there is a cut in it. I have no service and I dont know if it is touching the power lines.
EG
Expert
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118.9K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySara
Official Employee
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2.7K Messages
1 hour ago
@user_0jcw9y - Thank you for reporting this to us! I'm sorry to hear your service is being affected, and I'd love to see what our Digital Care Team can do to help. Have you attempted to report this and request a tech visit through the Xfinity Assistant yet, by chance?
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