Visitor
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1 Message
Comcast email using Apple Mail not accessible after Sunday November 1, 2025
As of Nov 1, 2025, I am no longer able to access my comcast email on my iPhone, iPad or Macintosh. There was no notification from Xfinity, it just ceased to work. I can still access my email via the Xfinity web site but not on my devices. I was using a Pop account. I had been a Comcast customer for many years in New England and retired to Green Valley, AZ and do not have Comcast service here. I was thankful to be able to still keep my Comcast account because of the many applications linked to this account. Any help would be appreciated.


XfinityJohnG
Official Employee
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2.2K Messages
3 hours ago
Thank you for reaching out to our team here. With the email service attached to an inactive account the best option for assistance with that would be to contact the security team at the https://spa.xfinity.com/contact-us site or contact the 1-888-565-4329 directly.
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