Comcast email account hacked 10/8/2026 — password changed, recovery email replaced, locked out; need escalation

Hello,My Comcast email account was hacked on October 8, 2026. The unauthorized person changed the account password and replaced the recovery email with an unknown disposable/temporary address, so I am completely locked out of the account.Affected email address:[Edited: Personal Information] Icalled Xfinity phone support on the same day (October 8) and was told the email cannot be recovered, with no escalation offered. I am requesting that an Xfinity employee / the account security team please review this case manually and escalate it.I can verify my identity by any means required. Please let me know the next steps, including if this needs to move to a private message.Thank you.