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1 Message

Sunday, March 22nd, 2026 10:49 PM

Comcast dug up my yard and driveway

Comcast has dug up my front yard and driveway. I need to know when this will be fixed because we are listing our home for sale very soon 

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Official Employee

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1.2K Messages

1 hour ago

Good afternoon user_kqu8r7. I would be happy to look into this further for you. I will need some additional information. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

 

To send a "Direct Message" to Xfinity Support:

 

Click "Sign In" if necessary

Click the "Direct Messaging" icon 

Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window and press Enter to send it.

 

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