1 Message
Comcast drilled through my sewer
I have discovered that Comcast drilled their communication lines through my sewer pipe and caused the sewer to crack and backup through my house. It cost me
$4700 to have Roto Rooter dig up my yard and replace the sewer line. I want reimbursement for this
XfinityVianney
Official Employee
•
2.6K Messages
2 years ago
Hi, @user_a53b5t. I understand you had some plumbing issues, and it was found the cause was a cable installed nearby and/or through the plumbing. I can certainly take all your information and get this routed to the team that will help investigate these requests further.
Please reach out privately, so we can cover the details of your situation. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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