3 Messages
Comcast doesn’t care if you have an OUTAGE and you work from home!
I work from home and XFINITY absolutely gives zero [Edited: "Language"] if your internet goes out and you lose a days worth of pay!!! Oh they give you a measly $8. credit! Whoop di doo! How’s that going to cover entire day lost because of another [Edited: "Language"] outage! And of course you can’t talk to anyone! Plus they stopped giving a time when it’ll be restored. Just RIDICULOUS!
XfinityMartyR
Official Employee
•
2K Messages
1 year ago
Hello, @ameuze_13. Thank you for reaching out. We can totally understand your frustration when experiencing a service interruption. Our local teams work as fast, and safe as possible to have services restored. You can check for updates in the Xfinity app, or here: https://www.xfinity.com/support/statusmap
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