J

Visitor

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1 Message

Thursday, June 5th, 2025 9:10 PM

Comcast cut my sprinkler system pipes.

Can't find a way to talk to a live person.  Concast buried a new line and cut my sprinkler pipe in two places.

Official Employee

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2.2K Messages

1 day ago

 

jpmlaw Thanks for reaching out. Our team can submit a property damage case for you. Please send us a direct message. 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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