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Tuesday, January 14th, 2025 4:25 PM

Comcast call

I have received 2 calls from [Edited: "Invalid Phone Number"] regarding an expiring 50% discount on my cable bill. Is this a legitimate call?

Official Employee

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1.8K Messages

5 months ago

 

user_f6kkc4 Good morning! Thank you for reaching out to our Xfinity Forums for assistance with the calls you received. No, it's not a legitimate call. Please be aware of calls like this. Here is a great resource for checking on calls of this nature. Please feel free to check it, along with report any calls you receive so that we may look into it. 
 
 
https://internetsecurity.xfinity.com/help/alerts 

 

2 Messages

Yes. Question was answered 

Gold Problem Solver

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26.5K Messages

5 months ago

... expiring 50% discount on my cable bill. Is this a legitimate call?

See https://forums.xfinity.com/conversations/customer-service/target-gift-card-scam-beware-they-are-good/6785304bec3cb6282636396d for a description of what happens if you fall for this scam.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

New Poster

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2 Messages

2 months ago

I too have received the same phone call just now, asking me to call the number on my caller I.D. TODAY to avoid losing my 50% discount. There was only a few English glitches in her reading from the script, like a missing article here and there. Otherwise, very convincing. Be on guard. The hucksters are getting more and more proficient at sounding legit.

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