I need to talk to a live rep on my current cable package, I want to discontinue cable for streaming and I need to find info on specific services, why is it so much trouble getting thru
Hello, @user_qi1cof thank you for taking time to reach out to Xfinity Forums. You've contacted the right place for assistance, I can help answer service questions and with changes to accounts. With Xfinity Forums being a great public spot to find information, I would like to see if I can help with any questions in the public setting before moving to direct messaging.
What information on service are you looking to gather?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
EG
Expert
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110K Messages
2 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJoe
Official Employee
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743 Messages
2 months ago
Good morning @user_8i5fcm You can view all the current promotions at:
https://www.xfinity.com/planbuilder
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