Visitor
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1 Message
Comcast cable & internet
My last name [Edited: "Personal Information"], my Nick name Diana i already sent death certificate and converter mini box it’s come from them since my husband death ,the bill keep coming so i take over Few month ago they still not closed my husband bill, the converter box in my living room for cable on /off some week im not home my brother in law call them and they say no one paid the bill, so must be the ghosting us with 2 bill one with my new account my name already paid and second still in my husbands name if easy to play button to turn off , because if someday keep give them his credit card which is my brother in law they will play button turn on. We are very disappointed , they ghosting us.


 
  
XfinityLinda
Official Employee
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2.2K Messages
6 hours ago
Thank you for meeting us here for your billing concerns, @user_1d16t4. We're sorry about your loss, and we'll gladly look into this for you to see how we may help. To get started, please send us a Direct Message with your full name and complete service address.
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• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
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