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user_jgwa4m
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Wednesday, December 11th, 2024 9:01 PM

Comcast and Gmail

Since 12/9 comcast emails are not going to Gmail.  It does not recognize the Comcast Password. I tried to delete the comcast email and re-add in gmail but still won't recognize password associated with the email address. I can get me emails on the Xfinity site only. How can i get this restored?

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3 hours ago

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XfinityShawn

Official Employee

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1.1K Messages

1 month ago

 

user_jgwa4m Can you check your settings for Gmail to see if it's not an issue there potentially? 

 

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user_jgwa4m

2 Messages

Can you clarify what I should be checking in setting? I hadnt changed anything, it just stopped.

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1 month ago

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XfinityShawn

Official Employee

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1.1K Messages

 

user_jgwa4m We can take a closer look on our end for you today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

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user_m6ajyg

1 Message

26 days ago

I am having the same problem!

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XfinityVianney

Official Employee

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1.8K Messages

 

user_m6ajyg, Thank you for letting us know, and I'll be glad to help. Can I get more details about your situation? To clarify, your using Gmail to link and access your Xfinity emails? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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26 days ago

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user_xfvh2d

1 Message

I'm having the same problem.  Any solution yet.  Gmail quit accepting comcast email and it will now not allow you to reinstall the gmail account.  It will not accept the password not matter what I tried.

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3 hours ago

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