@user_yatdtm There are a few ways you can get in contact with a representative to discuss any Xfinity Mobile concerns. The best options are in our Xfinity Mobile support center where you can connect with a representative using the chat and Xfinity Assistant. You can also call into the main 1-800-Xfinity and navigate the prompts to get assistance. Our team is also able to provide assistance with covering Xfinity Mobile questions and concerns. If you would like to work with our team please send us a DM with your first and last name along with your full-service address, we can get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityBradM
Official Employee
•
1.4K Messages
17 minutes ago
@user_yatdtm There are a few ways you can get in contact with a representative to discuss any Xfinity Mobile concerns. The best options are in our Xfinity Mobile support center where you can connect with a representative using the chat and Xfinity Assistant. You can also call into the main 1-800-Xfinity and navigate the prompts to get assistance. Our team is also able to provide assistance with covering Xfinity Mobile questions and concerns. If you would like to work with our team please send us a DM with your first and last name along with your full-service address, we can get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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