1 Message
Coaxial Installation
Good afternoon,
I just received my internet installation kit (account number [Edit - Personal Information]) but realize my residence has no coax outlet. I gather online that you offer a free installation for residences with no coax cable, is this the case?
-[Edit - Personal Information]
EG
Expert
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110.1K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityTy
Official Employee
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376 Messages
1 year ago
Hello @user_8gypzc! Thank you for taking the time to reach out to our expert team on Forums! I can certainly look into whether or not there will be a cost for your installation. Please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.
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